Return Policy

Thank you for shopping at Craving Kratom!

If you are not entirely satisfied with your purchase, you can return for a full refund.

At Craving Kratom, we want to make the online ordering of your holistic herbal supplements as straightforward as possible. There can be some uncertainty when buying items sight unseen, and that’s why we’re proud to offer our 30-Day Money-Back Guarantee on all our kratom powders and kratom capsules, to set your mind at ease.

If you have purchased loose powder or capsules from Craving Kratom, but you change your mind before your order is delivered, or prior to opening the package, your kratom product is eligible for our 30-Day Money-Back Guarantee.

The 30-Day Money-Back Guarantee gives you the freedom to change your mind. For up to 30 days after purchase, you can return your unopened kratom powder or kratom capsules to us for a full refund of the product price.

Before you return a product, please make sure that:

The product was purchased in the last 30 days
The product is in its original packaging
Send the product with its original packing to:

Craving Kratom
11301 Farrah Lane Unit 332
Austin TX 78748

Shipping charges

Shipping charges incurred in connection with the return of a product are refundable.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded. Instead, equal value of store credit will be provided.

Contact us

If you have any questions about our Return Policy, please contact us:

By email: webdev @ cravingkratom.com

By email: webdev @ cravingkratom.com